Sealy India ("Sealy") is committed to protecting your privacy.

Sealy will not use or disclose any information collected about you other than for the purpose for which it has been provided. Sealy will not use, sell or disclose your information for any other purpose without your consent unless required or authorised by law.

The types of information Sealy may collect about you

The types of personal information Sealy collects about you will depend on how you use our website. For example, our web server will record the date and time you visit our site, the pages viewed and the information downloaded. Sealy will only use this information for statistical purposes and to assist in the further development of our website. Should you complete and submit any online form (e.g. a questionnaire), Sealy will collect the information it contains. However, if you complete, but do not submit the form, any information which you had entered is not saved or recorded. From time to time, Sealy may wish to email you about an event or new service that Sealy thinks might be of interest to you. Should you choose not to receive such promotional emails, you may unsubscribe at any time by clicking the unsubscribe button at the bottom of the email or by emailing Sealy at enquiries@sealy.in.

To improve your experience on our site, we may use ‘cookies’. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google.

Security of your personal information

Sealy has developed procedures to prevent unauthorised access to your personal information and policies to ensure it is used correctly. Sealy strives to protect your personal information, however, Sealy cannot ensure the security of any information that you transmit to us over the internet and you do so at your own risk. Sealy will take all reasonable steps to ensure that your information is secure once it has been received on our systems.

Access to your personal information

Sealy encourages you to access and update your personal information should you believe it to be incorrect. If you wish to do so, please contact us and we will take all reasonable steps to correct your personal information, ensuring its accuracy. If you have a complaint regarding the way in which your personal information is being handled by Sealy, please contact us in the first instance by telephoning our Privacy Officer on +61 7 3331 5200, or by email at:privacy@sealy.com.au. Likewise, if you have any questions about this statement, please contact us.

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This Privacy Policy (“Privacy Policy”) applies to the use of certain specific website and products provided by Sealy India (hereinafter also referred as “we” or “us”). This Privacy Policy applies and has effect in respect of all services and other products, software, made available by us, as well as any other online features relating to the website and its content (the “Service(s)”). If you have any questions or comments about this Privacy Policy, please contact us at Sealy at enquiries@sealy.in. In the event of any inconsistency between this Privacy Policy and Sealy’s General Privacy Policy, the higher standard shall prevail.

We are committed to protecting and respecting your privacy. The Privacy Policy explains the basis on which personal information we collect from you will be processed by us or on our behalf. Where we decide the purpose or means for which personal data you supply through these Services is processed, we are the “controller”. Where you decide the purpose or means for which personal data you supply through these Services is processed, you are the “controller”. We will comply with proper and applicable data protection laws, including the General Data Protection Regulation 2016/679. We encourage you to read this Privacy Policy carefully as it contains important information about the following:

• What information we may collect about you;
• How we will use the information we collect about you;
• Whether we will disclose your details to anyone else; and
• Your choices and rights regarding the personal information you have provided to us.

The Services may contain links to services owned and operated by third parties. We may also use some third-party software or products to provide you with the Service properly. If we do so and provide third parties with any personal data you can be sure the transfer is legal and secured. These third-party services may have their own privacy policies and we recommend that you review them. They will govern the use of personal information that you submit or which is collected by cookies and other tracking technologies whilst using these services. We do not accept any responsibility or liability for the privacy practices of such third-party services and your use of these is at your own risk. We may make changes to this Privacy Policy in the future. You should check this page from time to time to ensure you are aware of any changes. Where appropriate we may notify you of such changes. 

Information we may collect about you 

We collect and process the following information which may include your personal data. Your first name, last name, email address, phone number, contact data, device ID, your user preferences as well as all the data (including personal data) you supply to us and information provided by you when using the Service or website.

Collecting, processing and using personal data

We only store and process your personal data when you have voluntarily supplied it to us, such as by filling in a contact form or signing up to the Service. Your personal data will only be disclosed or otherwise transmitted if this is necessary to implement the contract, render our Services or you have given your prior consent. Since we use LiveChat, Inc.’s Services you may be interested in reviewing their privacy policy available under the following links: LiveChat`s privacy policy: https://www.livechat.com/legal/privacy-policy/; HelpDesk’s privacy policy: https://www.helpdesk.com/legal/privacy-policy/

Why we collect information about you – purpose of processing

We will use information about you for delivering our Services to you under the terms of use agreed between us. The processing of information in this way is necessary for us to provide you the Service properly and to ensure the features function properly so that you have the best Service possible.

Cookies and Web Beacons

We use cookies to make the use of our website easier for you. These cookies are used to store information including visitors’ preferences and the pages on the website that the visitor accessed or visited. The information is used to optimise user experience by customising our web page content based on visitors’ browser types and/or other information. Cookies may be opted-out by you and in case you do not accept cookies, this may lead to a limitation of functionality.

Log files

During every access of our website, user data is transmitted by the respective Internet browser and stored in protocol files or server log files. The datasets stored here may contain such data as date and time of access, website name, IP address, referrer URL (original URL from which you arrived at the website), the amount of data transmitted and product and version information of the browser used.

Geo-location data

In case geo-location is opted-in by you, please be aware we may have access to your geo-location data as we collect and process IP addresses of all devices using our Services. Collecting and processing your geo-location data refers to mobile devices as well as computers.

Children personal data

We do not collect personal information from anyone under the age of 18. If you notice we collect and process personal data of anyone under this age, please contact us. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Policy by instructing their children never to provide personal information through the websites or Services.

Data sharing

We will share your information (including personal data) with third parties only in the ways that are described in this Privacy Policy. Personnel, suppliers or subcontractors: We keep your information confidential, but may disclose it to our personnel, suppliers or subcontractors insofar as it is reasonably necessary for the purposes set out in this Privacy Policy. However, this is on the basis that they do not make independent use of the information, and have agreed to safeguard it. Required by law: In addition, we may disclose your information to the extent that we are required to do so by law (i.e. to government bodies and law enforcement agencies); in connection with any legal proceedings or prospective legal proceedings; and in order to establish, exercise or defend our legal rights.

Data transmission

Your data is transmitted safely using encryption. We secure our website and other systems with technical and organisational measures against the loss, destruction, access, change or dissemination of your data by unauthorised persons.

Your rights

You have the following rights over the ways your personal data are processed. To make a request, please let us know by sending an email to enquiries@sealy.in

• You have the right to request a copy of the personal information we process about you and to have any inaccuracies corrected.
• You can ask for supplying, correcting or deleting personal information held about you.
• You can ask us to restrict, stop processing, or to delete your personal data.
• You can withdraw your consent for data processing.
• Obtain a copy of your personal data, which you can use with another service provider
• Make a complaint to a Supervisory Authority.

Changes to this Privacy Policy

This Privacy Policy may be updated from time to time. We encourage you to review this website for the latest information on our privacy practices. If there are any material changes to this Privacy Policy, you will be notified by posting a notice on the website prior to the change becoming effective. If you do not accept any changes made to this Privacy Policy, please discontinue the use of the website and the Services. This Privacy Policy has been created with the help of Privacy Policy Generator.

Shipping Policy 

Please carefully review our Shipping Policy when purchasing our products. This policy will apply to any order you place with us. 

Shipping timeframes:

Please allow up to 30 days for us to process your order. Most orders are dispatched and delivered within 14 days. Expect an email within 5 business days to let you know your order is on its way. 

Free shipping: 

We offer free standard shipping on all orders.

Do you deliver internationally? 

We do not offer international shipping. 

Questions about returns?

If you have any questions about returns, please review our Warranty, Returns & Refund Policy: Terms & Conditions - Luxury Mattress | Sealy India

How can you contact us about this policy?

If you have any questions or comments, you may contact us by:

• Email: enquiries@sealy.in

Copyright

This entire World Wide Web site is copyrighted under the Indian law and protected by worldwide copyright laws and treaty provisions. Sealy encourages its retailers to utilize the vast amount of product and related material featured on its Web site to assist them in selling Sealy products. However, due to the relative ease of accessing, copying, and modifying information and data, we have established some simple guidelines which we request each retailer to follow:

Any text used directly from the Sealy Web site may not be altered in any way. All product-specific, corporate, and industry information has been written to meet required legal guidelines, and modification may compromise these guidelines.

Graphics featured on the Sealy Web site may not be downloaded without permission from a senior member of the Sealy Marketing Department. Some graphic items featured on the Sealy Web site have limited usage rights. Unauthorized usage may subject a retailer to fines or additional talent costs required by talent agents.

Hyperlinks From Sealy Web Site to Another Web Site

Sealy makes no representations about Web sites accessed through this site which are not maintained, controlled, or created by Sealy. Sealy does not endorse these sites and is not responsible for their content.

Liability

Information on this site is provided “as is” without warranty of any kind. Information on this Web site may contain typographical errors, technical inaccuracies, or other errors and may be changed at any time without notice. Sealy has a policy of continuous improvement of products and reserves the right to make improvements or changes to products without notice.

Site Policies, Modification, and Severability

We reserve the right to make changes to our site, policies, and these Terms of Use at any time. If any of these terms shall be deemed invalid, void, or for any reason unenforceable, that term shall be deemed severable and shall not affect the validity and enforceability of any remaining term.

Anti-Slavery Policy

Sealy International (“the Company”) is committed to limiting the risk of modern slavery occurring within its own business, infiltrating its supply chains, or through any other business relationship. The policy applies to all persons working for or on behalf of the Company, in any capacity, including employees, directors, officers, agency workers, contractors, consultants, and any other third-party representative. Sealy International expects all who have, or seek to have, a business relationship with the Company to familiarize themselves with this policy and to act in a way that is consistent with its values. This policy will be used to underpin and inform any statement on slavery and human trafficking that the Company is required to produce by law.

Modern Slavery

Modern slavery can take many forms; it is a complex and multi-faceted problem including, but not limited to:

Slavery: where ownership is exercised over an individual.

Servitude: involving the obligation to provide service imposed by coercion.

Forced and compulsory labour: all work or service, not voluntarily performed, which is obtained from an individual under the threat of force or penalty.

Human trafficking: involving, arranging, or facilitating the travel of another with a view to exploiting them.

Child labour: whilst not always illegal in the jurisdiction in which it takes place, child labour involves the employment of children that is exploitative or is likely to be hazardous to or interfere with a child’s education, health (including mental health), physical wellbeing, or social development.

All forms of modern slavery have in common the deprivation of a person’s liberty by another in order to exploit them for commercial or personal gain and amount to a violation of an individual’s fundamental human rights. Tackling modern slavery requires colleagues to play a part and remain vigilant to the risk in all aspects of Sealy International’s business.

How Sealy International Seeks to Embed the Anti-Slavery Policy in Practice

To underpin the commitments laid out in this policy, Sealy International aims to implement the following measures:

The Company will conduct risk assessments to determine which parts of the business and which supply chains are most at risk from modern slavery so efforts can be focused on the areas that are most ‘at risk’.

Where appropriate, as informed by the risk assessment, the Company will engage directly with new suppliers in respect of the Anti-Slavery Policy in order to gain a proper understanding of the measures they have in place to ensure that modern slavery is not occurring within their own businesses.

Contractual documentation will incorporate specific prohibitions against slavery or servitude, the use of forced, compulsory, or trafficked labour, and the use of child labour in line with this policy.

The Company’s contracted suppliers will be encouraged to hold their own suppliers to the same standards. The Company will reserve the right to terminate any contractual arrangement if there is a breach of this policy.

Breaches of this Policy

The breach of this policy by an employee, contractor, supplier, or director of the Company may lead to disciplinary action being taken. Serious breaches by employees may be regarded as gross misconduct and can lead to immediate dismissal. All colleagues will be expected to cooperate to the fullest extent possible in any investigation into suspected breaches of this policy or any related processes or procedures.

If any part of this policy is unclear, clarification should be sought from Sealy International’s General Counsel.

Status of This Policy

This Anti-Slavery Policy will be reviewed on a regular basis and updated to reflect legal and operational requirements.