Congrats on your Sealy Mattress; learn how to care for your mattress to get the most out of your purchase.
Setting up your new mattress
Register Warranty
Registering your warranty is a crucial step in protecting your investment. It will expedite any future inquiries you may have with our customer service team.
Register your warranty here:
7 year warranty
10 year warranty
Air Out
Give your new sleep set time to “air” upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible. New mattresses may have a “new bed smell” that may take a couple of weeks to dissipate.
Regularly rotate
Rotate your mattress regularly to ensure an even amount of wear across the sleep surface. Turn the mattress by 180 degrees, but do not flip it over.
- First 3 months — rotate every 2 weeks
- Continue to rotate once every 3 months
Registering your warranty is a crucial step in protecting your investment. It will expedite any future inquiries you may have with our customer service team.
Register your warranty here:
7 year warranty
10 year warranty
Give your new sleep set time to “air” upon removal from its plastic packaging. Dispose of all plastic packaging as soon as possible. New mattresses may have a “new bed smell” that may take a couple of weeks to dissipate.
Rotate your mattress regularly to ensure an even amount of wear across the sleep surface. Turn the mattress by 180 degrees, but do not flip it over.
- First 3 months — rotate every 2 weeks
- Continue to rotate once every 3 months
Your mattress has been designed and made with great care using all new materials. Hence the bed might seem abit firmer in the first 2 weeks of use. Do not worry, it may take a few weeks for the layers to adjust and fit your body. This is completely normal, as the mattress will gradually conform to your shape, weight, and sleeping position over time.
Cleaning your mattress
It is important to keep your mattress clean so that it continues to stay fresh and perform as intended. Here are some tips to safely clean and maintain your new Sealy mattress.
Vacuum regularly — you can freshen the fabric or remove dust and debris by using a vacuum on low suction.
Keep your mattress dry — prevent water and other fluids from coming into contact with your mattress. A waterproof cover may be useful for children’s beds.
Treat spills and stains as soon as possible with a damp cloth. Avoid scouring the surface with a brush or using excessive moisture which can affect the internal components of the mattress, including the spring system.
Keep out of direct sunlight — if positioned by a window without covers or a mattress protector, the fabric may fade over time.
Avoid dry cleaning chemicals and detergents — these may damage some of the construction materials.
Ensure your Sealy product is exposed to adequate ventilation.
Read more
Maintaining your current base
Regardless of which kind of bed base you are using, it is important to check regularly that it is in good condition.
Regularly tighten the glides, castors or legs on your base. We suggest doing so approximately every three months.
If your base has slats, check whether they are fixed to the frame to prevent movement. In King and Queen sizes, they should be supported by a centre rail as well. Ideally, slats should be spaced so that the gaps are not wider than the width of the slats themselves.
Frequently Asked Questions
Please check our Sleep Hub articles for more common questions, tips and helpful articles.
How do I move my mattress?
If you need to move your mattress, try to carry it on its side and make sure you have a helper. While it can be gently flexed to fit through doorways, any folding or warping may damage the support system inside. The handles are for positioning the mattress on the base, and should not be used for lifting.
How often do I have to flip my mattress?
Rotate your Sealy mattress every 2 weeks for the first 3 months when it is new. Continue to rotate it once every 3 months, or with the changing season. Do not flip the mattress.
How do I remove a stain from my mattress?
To maintain the quality and longevity of your mattress, we recommend following the cleaning instructions provided on the label. For spot cleaning, please use a damp cloth to gently address any stains. It's important to avoid excessive moisture, as this can affect the internal components of the mattress, including the spring system.
If spot cleaning does not completely remove the stain, we highly recommend contacting a professional cleaner who has the expertise to properly care for your mattress. Professional cleaning ensures that your mattress is treated correctly without compromising its integrity.
